Q: Are Whitenup products safe?
A: Yes, Whitenup products are made from botanical plant extracts. Our products do not contain any harmful chemicals. Our products are free of hydroquinone, steroids and mercury. Furthermore, our products have been tested by chemists and dermatologists to ensure safe and effective results on all skin types
Q: How soon after using Whitenup products should I expect to see results?
A: Results vary based on complexion, skin type, skin history, frequency of use etc but most customers notice changes in as little as 3 days. Typically, noticeable changes are observed within two weeks or less with use of any of our products
Q: Should I continue using Whitenup when I get to my desired skin tone?
A: Yes, you should continue using Whitenup when you get to your desired skin tone at least 2 to 3 days a week to maintain your new skin tone and remain flawless.
Q: Can Whitenup be used on sensitive skin?
A: Yes, Whitenup products are suitable for ALL skin types.
Q: Can men use Whitenup?
A: Yes they can. Whitenup is a unisex cosmetic line suitable for both men and women with ALL skin types
Q: While using Whitenup products is it normal to experience peeling?
A: Yes it is. Some of our products may exfoliate your skin resulting in peeling. However, Whitenup products are effective whether or not peeling is observed.
Q: How do I know which product best suits my needs?
A: On our website, each product has a description that provides a brief overview of the products and how to use it. This is meant to provide guidance to our customers as they decide what product addresses their needs. But please feel free to contact us for additional assistance as needed.
Q: How soon will I receive my shipment once I place my order?
A: All orders are processed and shipped within 2 to 3 business days pending payment approval. Depending on your location, you should receive your order within 3 to 5 business days post payment approval.
Q: Can I mix Whitenup products together or with other non Whitenup products?
A: It is recommended that you use Whitenup products ONLY as described on our website. It is not recommended to use any other products with Whitenup products.
Q: Do I need to apply sunscreen when I use Whitenup products?
A: Whitenup products that are intended for day time use already contain sun protection ingredients. However, if you have sensitive skin, are prone to sun burns or your lifestyle requires frequent sun exposure then application of additional sunscreen is always beneficial. Sun exposure without appropriate sun protection ages and damages the skin.